we know that finding that special place
for a loved one can be difficult. Listed below are some useful tips on
what to look forward when you tour:
- IS IT CLEAN?
The facility should be fresh and clean. Look past the obvious and into
corners, windows and baseboards. How often are the room cleaned and
- ARE THERE ODORS?
The presence of odors may indicate a lack of cleanliness or a temporary
problem caused by a recent incident. If you find odors throughout the
facility, there may be a problem.
- ARE RESIDENTS
Observe activities, ask to see an activity calendar. Inquire about religious
activities if that is important. Are there outings planned?
- ARE EMPLOYEES
Staff attitude and friendliness are important. Do they greet you and
do they listen? If they make you feel welcome, then they will make your
loved one feel welcome. Ask about staffing patterns. Look for management
- IS THE SETTING
Is the outdoor setting attractive? Does the facility location look safe
and secure? Are residents sitting out of doors?
Are residents able to select their meals? Try to tour and observe meal
times. Ask about laundry services.
Safety and security are important. Are bathroom accessible, and do they
have grab bars present and secure? Ask about a "Wander Guard System".
Are call bells within reach and answered timely? Ask about staffing
patterns on the evening and night shifts and how the staff monitors
- CARE AND DIGNITY:
During your tour ask lots of questions about services and care. Observe
residents for proper dress, evidence of good grooming, clean-shavenness
and nail care. Ask about bathing options. Are staff interacting with
residents in a positive manner?
- TRUST YOUR
As you are touring, can you imagine your loved one being there and feeling
comfortable? Was the staff friendly? The facility does not have to be
the most beautiful place for them to live comfortably. Follow your instincts
and your heart.